Consumerism

Inspire smarter healthcare shopping

Personalized tools simplify the healthcare experience

Give your consumers the tools they need to be smart and proactive about their healthcare decisions.  Our Smart Consumer solution provides consumer shopping tools that enable your users to find and compare providers and treatments based on cost, quality and other key factors.  Further support health education with integrated content targeted to each user based on their attributes.

Cost transparency done right

We challenged the status quo when designing our transparency tool. Whereas traditional tools rely on simple calculations and broad assumptions about the historical cost of claims, our tool delivers the most accurate price estimates by providing real-time calls into claims, benefits, and eligibility.

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Find a provider with ease

Turn complex provider networks and compliance requirements into a user-friendly provider search experience. Use multiple search criteria to find the exact provider that suits your needs. Need a female oncologist in Boston that speaks fluent Spanish and is accepting new patients? We’ve got you covered.

User-friendly member statements

Standard, required documents like EOBs can be difficult to decipher. Enhance the member experience by providing easy-to-read Member Statements that summarize healthcare spending.  These personalized statements aggregate the member’s healthcare data to provide helpful insights on potential future savings, treatment alternatives and network steerage.

Senior Executive, Commercial Business Segment, Harvard Pilgrim HealthCare

“After looking at potential technology partners to help build our new transparency tool, we had no doubt that HealthTrio was the right choice. For the past 17 years, HealthTrio and Harvard Pilgrim have worked together to bring a robust set of online self-service tools to our members and providers, and we’re excited to build on that relationship. HealthTrio is helping us take a complex concept and translate it into simpler terms so Harvard Pilgrim members can easily understand. Ultimately, our members will be able to make more informed choices about how they spend their health care dollars.”

See our tools in action

Want to check out one of our live Provider Search solutions? The ability for prospective members and the general public to access these tools without a login is key. Click below to see our tools in action.

+ San Francisco Health Plan