Smart ConnectThe most flexible, action-oriented portal solution in the market

Looking to comply with NCQA member connections?

Need to meet state requirements for cost and quality transparency?

Want to help providers close gaps in care?

Advancing member engagement through mobile access and wellness initiatives?

Ready for live customer chat?

With Smart Connect, you choose. Our fully configurable portal solution meets your immediate needs and enables you to quickly turn on (and pay for) features as you go.


Your portal, your brand.

Control the look and feel to support your brands and those of your employer groups.


One portal solution for all your stakeholders means one source of truth and the ability to collaborate across users. Role-based security and features create a personalized experience for each user with shared services for secure communications, file sharing, alerts and workflows.

Connecting you, your Members and your Providers

  • Claims, benefits, eligibility and PCP selection
  • Referrals and authorizations
  • Electronic ID cards and new card requests
  • Mobile-integrated health trackers
  • Interactive health library
  • Fully integrated Shared Health Record
  • Built-in incentive tracking
  • Secure messaging, live chat and texting

Supporting Employers and Brokers

  • Eligibility and benefit inquiries
  • Online enrollment and billing
  • Employee rosters
  • Commission reconciliation
  • Reporting

Create personalized experiences without limitation – demographics, benefits, conditions, prescriptions, gaps in care – any combination of data can be used to stratify your population.

Learn why Smart Connect’s administrative and clinical capabilities help exceed all engagement requirements