Our History
In 1999, we first launched a self-service portal solution, fulfilling a new market need to have members and providers connect online to support care collaboration. As the first to market, we continued to evolve and expand our product offerings and client base. We quickly introduced a shared health record for better care collaboration, electronic data interchange for connecting data in real-time, and a host of consumer-facing tools.
Throughout our twenty-year tenure serving health plans in a continuously transforming industry, we have many accomplishments that best represents the history and future direction of the organization. In 2004, our largest client processed the ten millionth transaction, five years after the company launch. In 2008, we won the CMS PHR Pilot project, which was granted two extensions due to its successful results.
Fast forward a few years and countless milestones later, our last five years have been our most innovative. We introduced a population health management solution that includes interactive provider scorecards, a consumer cost transparency tool, an advanced authorization request and determination tool integrating medical decision criteria such as InterQual Connect. We launched countless tools such as live chat, provider data accuracy, and two-factor authentication to help both accessibility and security. At the same time, our integration capabilities have been furthered through CAQH CORE certification, the addition of newer EDI and HL7 transactions and the release of a number of APIs for real-time integration with a variety of systems.
HealthTrio is proud that we’re able to continually grow our client base in parallel with our significant portfolio expansions and technology upgrades.