These days, consumers have many options available to them when shopping for health plans, but one thing remains the same no matter what option they choose. They want to feel like they are heard and being supported. The industry is focusing more and more on...
Five required focus areas a health plan should master to provide a truly personalized member experience Everywhere we look, we are seeing an explosion in the volume of data being produced and collected. We are living in a full-scale data revolution, with at least 2.5 quintillion...
We blinked and 2021 has somehow transitioned into 2022. With any new year, we all face the challenges that often come with it, and the healthcare industry is no exception. New regulations, increased demands, and accelerated use of technology have left the door open on...